Job Description

Clearwater Shower Bath is the premier bathroom remodeling specialist serving the greater Tampa Bay Area. As a locally owned and operated business, we pride ourselves on delivering unmatched customer service and satisfaction that outshines the larger nationwide chains. At Clearwater Shower Bath, we value and respect every team member, fostering an environment of fairness and appreciation. We are committed to creating a positive workplace that translates into exceptional experiences for our customers!

We are currently hiring for the role of Inside Sales: Appointment Setter. Key responsibilities:

• Your mission is to contact customers who have requested more information about the renovations we offer. You will only be contacting customers who have already expressed interest. (NO cold calling.)
• Your primary goal is to answer customer questions and schedule in-home appointments for our Design Consultants to meet with them and provide custom quotes for their projects.
• Record customer information, notes, etc in our CRM
• Send confirmation texts and emails

Here is what we are looking for:

• Customer Service experience with Sales background preferred
• Strong work ethic with a Team Player mentality
• Positive, can-do attitude
• Excellent customer service skills
• Punctual, sense of urgency
• Attention to detail
• High computer competencies, experience with Google Workspace and Microsoft Suite preferred
• Ability to adapt to different personality types
• Strong phone and verbal communication skills
• Be able to pass a background check and drug screen
• This is an on-site position at our Oldsmar, FL office, not a remote position.

What You Get:

• Hourly Pay plus Commission
• Health Insurance and Dental Insurance
• Company supplied tools and materials
• Simple, user-friendly software
• Opportunity for advancement to roles with even greater responsibility
• This is a full time W2 employee position, not a subcontractor role
• Full-Time position, with overtime (time and a half) available every week

Our Values:

The foundation of our business is built on our reputation, referrals, and online reviews - long term excellent reputation and high customer satisfaction are the most important goals for us. We want someone with the same values as ours:

• Always do right by our customers
• High quality work, done the right way, even if it isn't the easy way
• Produce results that we can proudly stand behind, and share on social media
• Provide excellent craftsmanship and customer service - believing that our customer's success today paves the path for our success tomorrow.

What's Next?

If this sounds like the kind of team you would feel excited to join, then please get in touch so we can discuss this opportunity with you further!

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