Job Description

Job Description

Job Description

Assists an Audiologist during treatment of patients and other office duties. Please see the three areas of focus below for an outline of responsibilities.

Patient Care:

• Manages walk-in hour patients related to general hearing aid care needs and when needed, direct patient for follow-up with Audiologist
• Changes tubes on ear molds and general part replacement on hearing aids as needed.
• Cleans and checks hearing aids as related to hearing aid check appointments and 3-4 month routine follow up checks
• Take earmold impressions.
• Intakes patient and prep consult rooms for Audiologist
• Instructs patients in hearing aid hygiene maintenance.
• Properly charts patient encounter and actions.
• Inputs data accurately into practice management software.
• Maintains detailed knowledge of service and professional costs related to costs, products, and repairs.
• Organizes and maintains neat physical appearance of hearing aid lab workspace.

Inventory Maintenance:

• Manages inventory of hearing devices.
• Checks in all incoming hearing aid mail, verify packing slips and routing slips to appropriate location for payment, file appropriate slips in patient chart.
• Processes all paperwork as related to new hearing aid orders, new earmold orders and custom plug orders.
• Processes all paperwork related to those repairs identified by audiologist and those identified in routine checks.
• Evaluates and fulfill requests of all hearing aids dropped off for check.
• Completes all hearing aid processing within a turnaround time of one day.
• Maintains and order supplies as directed for the lab and front office.
• Prepares all hearing components, repairs, molds for programming evaluation by the audiologists.

Testing:

• Hearing Screening
• Hearing Threshold Testing
• Tympanometry Testing
• Cervical Vestibular-evoked Myogenic Potential (CVMP)

Testing Assistance:

• Pediatric Testing
• Auditory Brainstem Response (ABR),
• Videonystagmography (VNG)
• Epley Omniax
• Rotational Chair Testing
• Vestibular Head Impulse Test (VHIT)
• Computerize Dynamic Posturography (CDP)

Education:

• AA. Degree or equivalent years of experience as a Certified Audiologist Assistant.
• Prefer 1 year experience and a minimal of 6 months.

Skill Sets:

• Must possess strong problem solving skills.
• Work well independently and as a team member.
• Excellent customer service skills.
• Knowledgeable in hearing aids - Lyric, Widex, Oticon a plus.
• Thorough, detail-oriented and excellent follow through.

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