Job Description

North Fulton ENT, a privately-owned ENT practice in Roswell and Cumming, GA is seeking an Audiology Assistant to join our team. We have been helping patients in our community since 1989 and we are passionate about providing both the best ENT and Audiology healthcare available and the best patient experience possible.

This position is a role where training is required, online and in person. The online course will be paid for by North Fulton ENT, with an agreement of at least one year employee commitment after licensure is obtained.

You will have to be able to travel to both Roswell and the Cumming offices. 3 days in Cumming and 2 days in Roswell.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for .

CULTURE, ATTITUDE , and ATTRIBUTES are very important to us so the ideal candidate must be:

• Welcoming
• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

• Inbound and Outbound Calling
• Scheduling and Rescheduling patient appointments
• Inventory
• Ordering hearing aids and supplies
• Manage hearing aid orders, device repairs and manufacturer returns
• Assist with administrative work as needed
• Assisting patients with hearing aid issues and set up as needed

To ensure success candidates should also possess the following EXPERIENCE & SKILLS :

• Demonstrated experience building strong and positive relationships with patients or customers
• An ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other medical practice software
• Knowledge of various healthcare insurance carriers
• High School Diploma
• Business school or Associate degree preferred
• Audiology Assistant certification preferred

We offer a competitive salary and bonus, paid time off including holidays, Medical Insurance including Dental and Vision, Long Term and Short Term Disability, AD&D, Term Life, and other perks.

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.

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