Job Description

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

We are currently looking for a permanent full time Bicycle Mechanic to come and join our team in Surry Hills, based conveniently next to Central Station.

Your main responsibilities will include:

• Bike maintenance: service e-bikes to our high-quality standards ensuring that they are safe and road-worthy; triage and diagnose necessary repairs while working at a high pace.

• Workshop compliance: ensuring our workshops are operating like the well-oiled machines they're intended to be.

• Customer service: problem-solving on the fly for our riders, ensuring they leave happy.

• Training & Upskilling: complete mandatory training and learning as needed to ensure quality and safety.

Requirements

• Relevant industry experience (cycling, food delivery, mobility, technology)

• Experience with e-bikes and their electrical components i.e. lithium-ion batteries

• Comfortable working with tools and software

• Strong communication and organisation skills

• Excellent attention to all the little details, with great pride in the quality of work

• A natural team player, humble and willing to get their hands dirty, helping others

• A passion for bikes or cycling

Benefits

• Free bike use - access to your very own Zoomo e-bike to use, free!

• L&D - Learning & Development Allowance and Leave Days to invest in your personal career growth

• Extra Annual Leave days - "Zoomo Days" as a reward for your tenure

• Wellbeing - Access to free and unlimited well-being support and professional counselling

• Discounted Health Insurance - access to a discounted corporate rate for private health

• Paid Parental Leave - A Zoomo funded scheme to support new parents

• Employee Referral Program - to reward you for helping us hire other Zoomers!

• Regular Social Events - a dedicated "Joy Committee" who organise fun team events like pub feeds, team drinks, bowling etc!

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. 

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