The Business Office Manager will need to have experience and/or basic knowledge with billing and collection procedures, i.e. Medicare, Medicaid, Insurance and Private Insurance. AR/AP experience is a must.
Position Summary
The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Ciena Standards.
Education, Experience, and Licensure Requirements
Minimum of/equivalent experience
Two (3) years of office management experience preferred
One (2) year in Long Term Care
Specific Job Requirements
* Prepare daily bank deposit for the General Account and post to Point Click Care.
* Prepare daily bank deposit for the Resident Trust Account and post to Point Click Care.
* Distribute Petty Cash from Trust Account to Residents.
* Be prepared for State Survey regarding the Resident Trust Account and Notices of Non Coverage for Medicare Residents.
* Maintain Resident Trust Authorizations.
* Assist with Medicaid applications.
* Enter Level of Care Determinations in State System.
* Mailing private statements after reviewing.
* Making private collection calls on outstanding payments and enter notes in Point Click Care.
* Running eligibility checks in Point Click Care or appropriate website.
* Checking Consolidated Billing Invoices.
* Mailing notices of Medicare Non Coverage and Advance Beneficiary Notices.
Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post-acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures.
Collaborates and works daily, weekly, monthly with the Corporate Business Team.
Essential Functions
Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, evaluate the need for referring delinquent accounts to collection agencies
Work closely with the Admission team on insurance verification and daily census
Maintain facility checkbook and reconcile checkbook regularly
Manage and oversee patient accounts
Recruit, select, hire, train, evaluate, counsel, and supervise the business office assistant
Effectively manage and operate within budget
Exhibit excellent customer service and a positive attitude towards patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
* Job Type: Full-time
* Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Tuition Reimbursement
Work Location: In person
IND123
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