Job Description

Job Description

Job Description

THIS IS A WORK FROM HOME JOB, BUT YOU NEED TO BE RESIDING ANYWHERE IN THE STATE OF TEXAS

MUST BE ABLE TO WORK 9 AM - 5 PM, 10 AM - 6 PM, 1P.M. TO 9P.M , OR 2P.M. TO 10P.M. CST

MUST OWN A MICROSOFT BASED COMPUTER (Windows 10 or newer) AND HEADSET. EQUIPMENT IS NOT PROVIDED.

Job Description

• Handle incoming calls from customers, accurately record information, and update the database accordingly.
• Conduct outbound calls to gather additional information such as email addresses and insurance details.
• Engage with customers to discuss payment options and schedules in a clear and professional manner.
• Perform skip tracing activities to research and locate customer information, including current addresses, phone numbers, and email addresses.
• Skillfully de-escalate tense situations with customers through effective communication and problem-solving techniques, ensuring positive resolutions and maintaining customer satisfaction

Requirements:

• Strong customer service skills with the ability to provide exceptional service to customers.
• Excellent communication skills, both verbal and written.
• Access to a Windows-based computer for data entry and communication purposes.
• Bilingual proficiency in Spanish is a plus, but not required.
• Must have at least 6 months of collections experience

SlingShot Connections provides contract staffing, direct hire placement, executive search recruitment, payroll services, and customized staffing solutions for numerous verticals, including accounting & finance, hospitality, human resources, and many more.

Company Description

SlingShot Connections provides contract staffing, direct hire placement, executive search recruitment, payroll services, and customized staffing solutions for numerous verticals, including accounting & finance, hospitality, human resources, and many more.

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