Job Description

Job Description

Job Description

Description:

Purpose of Job:
Assists customers in the loading zone and ensures Shopping tools are readily available during the entire
shopping journey. Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen IKEA's position as the best home furnishing store.

Core Responsibilities:
• Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading
zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during
open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes
all carts, pencils, yellow bags, maps, twine, etc
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove
any physical stands/tools that are not in safe condition.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout
experience.
• When supporting in Returns, ensures products and equipment are properly staged for next step in process.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are
handed over to customers.

Additional Job Duties (No Value)

Please select your preference in reviewing candidate submittals 2. TalentBUILDER Team to select/hire

Is this position for a pre-identified worker? No

If yes, please provide the following: Name:
Email:
Phone Number:
Agreed Hourly Pay Rate: $
Work Location:

Employee Group Full Time

Shift 1st Shift

Daily Start Time (ex: 9:00 am) 9:00am

Daily End Time (ex: 5:00 pm) 5:30p

Working Days (ex: Monday - Friday) Friday- Monday

Additional Shift Details (No Value)

Hours Level - US 38-40

Potential to Renew? Yes

Alternate Schedule? N/A

Spotlight Call Date: (No Value)

Spotlight Call Time EST: (No Value)

Spotlight Call Details : (No Value)

Job Tags

Hourly pay, Full time, Shift work, Day shift, Monday to Friday,

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