Claims Appraiser - Auto Estimatics US-FL-Pompano Beach Job ID: 2024-38618 Type: Regular Full Time # of Openings: 1 Category: Claims and Investigation Pompano Beach, FL Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Build your career at one of the top companies for professional growth in the U.S.! Khakis optional... At State Farm we invest in our employees by providing a competitive Total Rewards package: Starting Salary is $59,059.65-$79,230.63 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. You are also eligible for: An annual bonus based on individual and enterprise performance Annual merit increases 401(k) contribution Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you! Industry leading Tuition Assistance Programs Wellnessand mental health programs Discounts from hundreds of retailers through our Perks at Work program And more! Responsibilities This position is located in Pompano Beach, FL. Competitive candidates MUST reside in one of the listed zip codes: 33428, 33433, 33486, 33432, 33442, 33441, 33064, 33069, 33060, 33062 This position is for an Auto Estimator, handling claims resulting in property damage to vehicles. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable service. This includes: Utilizing automated estimating systems to prepare repair estimates Providing technical support to claim handlers on vehicle repair issues Applying knowledge of market value and other factors affecting reparability issues Evaluating bid content and photo documentation, vehicle damage, and causation issues Answering inbound calls and making outbound calls to customers May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally The Appraiser team works remotely but may require travel to auto shops for in-person inspections, and/or State Farm offices as needed. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. Candidates may be asked to work outside of their assigned territory as business needs dictates.
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