Job Description
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time
This is an in-office position. Department: 220 Commercial Lending
Job Summary: The position of International Officer is charged with creating long-term value to IBC through customer and community interaction. This position is responsible for developing and retaining relationships, within bank policies and guidelines, with both international and domestic customers, and when appropriate introduces customers to IBC specialists who can assist with specific financial needs. Engages new and existing clients in the collection of information and documentation to complete due diligence. Through community involvement, the employee should establish a network of public and private sector leads to create opportunities for the bank and community.
Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Sales - Identifies and establishes relationships with prospective domestic and international customers.
- Strengthens existing customer relationships by assessing their needs and recommending products and/or services to meet those needs in order to grow the deposit and loan portfolios.
- Meets with customers to resolve any problems or complaints.
- Additional duties may include approving wire transfers, preparing and/or updating performance-related reports.
Business Development - Identifies new business opportunities utilizing existing portfolio of clients and by developing community partners.
Strategic Planning - Reviews and assists to update reports related to the international business plan.
Other - Guides new employees through initial orientation by providing relevant information on Bank programs, policies and procedures. Monitors employee progress.
- Ensures the Bank's compliance with applicable laws, regulations and Bank policies and procedures, including but not limited to those related to confidentiality, Anti-Money Laundering laws and regulations, Banking Secrecy Act and USA Patriot Act.
Required - Two year college degree or comparable combination of education and work experience.
- Ability to communicate (orally and in writing) with all levels of co-workers and customers in a professional manner in English and Spanish.
Preferred - High motivation with ability to successfully meet individual and team performance goals.
- Experience identifying new opportunities.
- Experience interacting positively with unsatisfied customers.
- Ability to work effectively in a team environment.
- Basic Microsoft Office skills.
- Effective organizational, multi-tasking and prioritizing skills.
- Strong attention to detail and accuracy skills.
International Bank of Commerce
Job Tags
Full time, Work experience placement,