Job Description
SUMMARY:
Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station.
PRIMARY RESPONSIBILITIES:
• Check in passengers and baggage using Cape Air’s passenger service system
• Make passenger reservations and rebook flights
• Make boarding announcements
• Provide extra assistance to passengers with special needs
• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
• Share information with pilots/ramp/operations using radio communications
• Organize ticket and cash reports
• Handle delayed or missing baggage and process claims
• Assure compliance with FAA and airport security procedures
• Meet and marshal aircraft
• Fueling Cape Air aircraft, if applicable to station operations
• Load and unload passengers and their baggage
• Escort passengers out to the aircraft
• Additional duties as assigned
QUALIFICATIONS:
• Airline work experience preferred
• Airline reservation system experience preferred
• Must be at least 18 years old
• Must hold a high school diploma or equivalent
• If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
• Must be able to lift up to 70 lbs.
• Basic computer skills required
• Excellent communication and excellent customer service skills required
• Ability to interact effectively with others
• Ability to work independently and adapt to changing work priorities
• Ability to communicate effectively, orally and in writing
• Flexibility of schedule is a must
• This position will often require working nights, weekends and holidays
• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
...innovation; they create and implement the most advanced training and technology the transportation industry has to offer.Now Hiring a Dispatcher in Newark, DE!At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer...
...Utilities (DPU) for an opportunity to influence investment in the electric grid in Massachusetts and help shape the Commonwealths clean... ...RESPONSIBILITIESReview petitions filed by electric utility companies and provide technical support on matters such as competitive...
...States of America, Richmond, Virginia Senior Software Engineer, DevOps (Cloud Operations Resilience Engineering) Capital One is... ...You will communicate with senior managers and directors, mentor junior technical staff, and work with leading/cutting edge technology vendors...
...The Distribution Driver Non-CDL is responsible for delivering products to clients; inspect general condition of vehicle; prepare, load, unload, operate, and clean vehicle. Review standing orders, develop sales, process payments, and maintain records. Distribution, Driver...
...foresight, the school has almost 12,000 graduates and is expanding to serve more students. MHS is hiring Flex Transitional Living Assistants (FTLA) to live with and supervise high school seniors in campus residence buildings in Hershey, PA. FTLAs mentor MHS seniors to...