Job Description

Serve as the primary contact for all course and program management processes at the College. This role is essential for ensuring the integrity and functionality of core academic systems impacting curriculum through effective system administration and process oversight. Oversee curriculum business processes, maintain the official course and program inventory, the curriculum archive, and manage catalog updates. Accurately process approved curricula in CourseLeaf, Banner, and DegreeWorks. Act as steward of curriculum records, collaborate with academic departments and governance committees, and coordinate the editing and publication of undergraduate and graduate catalogs.

Essential Duties:

Curriculum Systems Management

• System administrator for all aspects of CourseLeaf (CAT and CIM), including workflow configuration, maintenance, process improvements, innovation, user training, upgrades, and documentation.

• Create and maintain new course records in Banner based on approved submissions in CourseLeaf, ensuring accuracy of details, prerequisites, attributes, etc., and compliance with institutional guidelines.

• Program and maintain DegreeWorks based on approved curriculum changes, including scribing, testing, and collaborating with department chairs for accuracy.

• Coordinate DegreeWorks updates with Banner and catalog changes to ensure consistency across all systems.

System Coordination & Testing

• Collaborate with the system administrator to manage upgrades, perform testing, and ensure seamless functionality across Banner, DegreeWorks, CourseLeaf, and related platforms.

• Partner with academic leadership and faculty to ensure catalog and degree audits are delivered as expected.

Governance & Compliance

• Serve on curriculum and policy related committees.

Catalog & Documentation

• Coordinate the review, editing, and publication of undergraduate and graduate catalogs in collaboration with the Provost's Office and academic schools.

• Develop and maintain documentation of essential processes, including an operations calendar.

Training & Customer Service

• Serve as a resource for information and training for end users regarding curriculum systems and academic policy.

• Provide exceptional customer service with professionalism and diplomacy in handling sensitive situations.

Collaboration & Institutional Support

• Work with the Registrar to assist with graduation clearance and degree awarding as needed.

• Participate in Registrar team efforts to deliver excellent service during peak academic calendar periods.

• Provide analytics in support of decision making as needed.

Diversity & Inclusion

• Demonstrate multicultural awareness and contribute to an inclusive, respectful College community.

Qualifications:

Bachelor's degree and at least three years of progressively responsible experience in academic administration or related areas, including work with student information systems; extensive knowledge of web-based systems technologies and systems development, implementation, and enhancement; strong analytical, interpersonal and communication skills and the ability to effectively work and interact respectfully within a diverse and inclusive environment; meticulous attention to detail, critical thinking skills, excellent judgment and decision-making ability required.

This position is 37.5 hours per week, 52 weeks per year.

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu. To ensure full consideration, applications must be received by Monday, January 5th. Preference will be given to current Ithaca College employees.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$27.17 to $28.20 per hour, commensurate with qualifications and experience.

We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:

• Healthcare including vision and dental

• Generous Paid Time Off Policies

• 403B Retirement Savings Plan with Matching Employer Contribution

• EAP

• Flexible Work Plans

• Educational Benefits

• Career-Enhancing Trainings

• For an overview of our benefit offerings, please visit

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.

At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger's as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at

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