DELI/COFFEE SHOP BARISTA – Kroger Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Model Customer‑First behavior and encourage other associates to deliver excellent customer service. Promote and follow company initiatives. Greet customers, answer questions, and suggest products to enhance service and meet sales goals. Maintain cleanliness of customer service area and equipment. Prepare a variety of beverage orders such as espresso drinks and Coffee of the Day to standard. Follow store policies and procedures. Perform cleaning tasks in accordance with duty rosters and cleaning standards. Follow standards for merchandising, stocking, rotating, and storing all products. Follow cash‑handling and register policies. Follow inventory stocking and recording guidelines. Work cooperatively in a fast‑paced, sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational, and cooperative manner. Act with honesty and integrity regarding customer and business information. Follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Perform essential job functions with or without reasonable accommodation. Qualifications Minimum High‑school diploma or GED, plus six months of customer‑service experience; or a combination of relevant education and experience. Complete Initial Store Training and pass barista certification with a score of 90% or better. Work in a fast‑paced environment. Work weekends regularly, any shift, and overtime as needed. Accuracy and attention to detail. Organize and prioritize tasks/projects. Desired Knowledge of company policies, procedures, and organizational structure. Familiarity with industry/technical terms and processes. About Us Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we proudly serve Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we bring diverse teams together with the purpose of feeding the human spirit, creating amazing experiences with food at the core. What You’ll Receive From Us Wide range of healthcare coverage, including medical, dental, vision, and prescription coverage. Flexible scheduling in full‑ and part‑time roles with paid time off, holiday, and sick pay based on eligibility and service length. Emotional and financial support via Employee Assistance Program and free financial tools and coaching with Goldman Sachs Ayco. Associate discounts on purchases, food, travel, technology, and more. Up to $21,000 in tuition reimbursement over your career through the industry‑leading Continuing Education program. Potential for growth through abundant training programs and diverse career pathways. Key Details Seniority level: Entry level Employment type: Part‑time Job function: Management and Manufacturing Industry: Retail Referrals increase your chances of interviewing at Kroger by 2x. Get notified about new Food Service Worker jobs in Chicago, IL . #J-18808-Ljbffr Kroger
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