Details: Pay: $ 25-$29/hr Location: Texas City, TX, 77590 Duration: Long term Schedule: Monday-Friday Responsibilities: Follow the work processes, procedures, practices, standards, and guidelines in accordance with applicable refining policies, procedures, standards, and guidelines for assigned areas. Enforce work processes, procedures, practices, standards, and guidelines in accordance with the applicable refining policies, procedures, and standards with MPC and Engineering Contractors. Ensure the Information Management Service Requests (IMSR) for assigned areas are handled efficiently, timely executed, and checked for accuracy. Process service requests with minimum wait times. Ensure documents are easily accessible and available to users within your assigned areas as returns are processed. Assist in ensuring objects metadata for assigned areas is available, complete, and accurate as provided and loaded. Ensure accuracy, accessibility and metadata by following the Document Control QA-QC Checklist for Returns. Assist with training and guidance associated to service requests, document handover, load sheets, MERM, Records Retention, and Box Storage as needed. Support GBR MPC Site LRC (Lead Records Coordinator) and Destruction Coordinator. Supporting LRCs maintain Plan-Progress for Physical objects tracking spreadsheet on MERM SharePoint. Monitor all MERM reports and assist with progressing boxes to Destruction as required by retention guidelines. Capture all work requests and tasks via Information Management Service Requests. Provide feedback to Document Controls Coordinator on work processes and training information for assigned areas and tasks (OpenText, Adobe Sign, IFC, MERM, Box Storage, IMSRs, and QRGs etc.). Communicate all OpenText, Brava, ePSI, Adobe Sign, IFC, PEAP or other Information Management issues to Document Controls Coordinator and initiate an OpenText Service Request where applicable. Review, backup, and support daily QA/QC for Procedures Emergency Access PC & Printer (PEAP). Facilitate and/or support reference print requests and monthly PSI Print Book updates. Load approved project documents (PRF, DSP, CAN, CLO forms). Issue IFC Packages in a timely manner as received (daily). Attend OpenText training and participate in user acceptance testing as needed. Update Adobe Sign Reports weekly. Specific Assigned Areas/Tasks: Process Information Management Service Requests (IMSR) for the client Document transfers to and from external Contractors associated to IMSRs Approval requests to Engineers associated to IMSRs for PSI PSI Print Book coordination for Ops and IMT Room updates monthly or as requested and needed Support and guide end users on Document Control, Quick Reference Guides, Service Requests, IFC, and MERM Daily PEAP check ensuring availability of critical drawings and documents as an emergency backup Monthly PEAP external hard drive backup for Operations Support managing, maintaining, and destroying physical objects at Iron Mountain and documented in MERM Update Adobe Sign Reports weekly Issue IFC Packages Daily Goals/Tasks: Process IMSRs for projects and routine work in a timely and efficient manner Minimize QA/QC issues and recycle for processed drawings and documents Attend, participate in, and assist with training and guidance Support IM Document Controls Coordinator and OpenText Admins as needed
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