Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the

$2,500 Sign-On Bonus

Direct Sales Representative

Location: Boston, MA to Arlington, MA greater market

Opportunity to earn up to $89,000 or more with uncapped commissions !

We offer a $39,900 base with a commission plan that allows you the freedom to exceed quota!  (*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.  Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

The Direct Sales Representative is responsible for acquiring new customers for a top telecommunications company in the region. Astound Broadband provides a competitive base salary, uncapped commissions, paid training, excellent benefit packages including 401k, generous paid time off plans, mileage reimbursement and a company issued cell phone. The direct sales representative will build relationships with residential customers within our serviceable footprint. 

Where you will work:

• This is a dynamic opportunity to represent our residential direct sales initiatives, in the field based around the Greater Boston, MA greater market

A Day in the Life of the Direct Sales Representative, Universal

• Prospect, qualify, and generate sales within an assigned territory
• Identify and sell appropriate products and services to meet the customer’s needs
• Sales or marketing background in telecommunications a plus  
• Engage in technical discussions with potential customers through demonstrations and presentations
• Execute the sales strategy to increase sales within respective territories
• Prepare sales information for customers
• Distribute marketing material and participate in special sale events
• Remain knowledgeable and up to date on changes and developments within the product/service line
• Ability to work in a fast-paced challenging environment
• Enjoys working outdoors "on the hunt" since 90% of all work is in the field
• Excellent communications, relationship building, organizational, presentation and influence skills
• You have a positive, creative and persuasive personality
• Must be a motivated, self-starter and comfortable with working autonomously
• Must be detail oriented and has highly developed organizational and time management skills
• You are sales-quota driven
• Must have valid driver's license and reliable transportation

• Must have reliable transportation to meet the duties of the role, such as transporting marketing material to events as needed.

• Must have a valid driver's license with a satisfactory driving record per Company Policy.

• Proficient in Microsoft products  
• Other duties as assigned  

Education and Certifications:

• High school diploma or equivalent

This position requires the ability to meet certain physical requirements, including but not limited to:

• Walking and/or traveling to visit properties
• Lifting up to 20 lbs.
• Standing for extended periods

We are proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program
  *Benefits listed above are for regular full-time positions

*Base salary: The base salary range for this position in MA state is $39,900, plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. 

*Commission component: Targeted commissions at full attainment are $50,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

$2,500 Sign-On Bonus:

We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $2,500. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.

*Certain restrictions may apply, see website for details

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO :

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

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