Experienced Ricoh Copier Technician Job at Quality Copiers Sales & Service, Carrollton, TX

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  • Quality Copiers Sales & Service
  • Carrollton, TX

Job Description

Job Description

Job Description

Experience of up to 2 years is necessary for this position. As a Copier Service Technician, you will play a vital role in ensuring the smooth operation and functionality of copier machines utilized by our clients.

If you have a passion for technology and a willingness to continue learning, this position offers a great opportunity to gain valuable experience in the copier service industry.

Responsibilities:

- Provide on-site repair, maintenance, and troubleshooting services for copier machines.

- Conduct routine inspections to identify and resolve any issues or errors.

- Diagnose and repair mechanical, electrical, and software malfunctions.

- Replace and install parts and components as needed.

- Educate customers on copier operations and basic troubleshooting techniques.

- Maintain accurate records of service activities, including service reports and parts used.

- Collaborate with the service team to meet service level agreements and customer expectations.

- Stay updated with the latest copier models and technologies through ongoing training and development.

Qualifications:

- High school diploma or equivalent.

- Excellent problem-solving and analytical skills.

- Strong technical aptitude and willingness to learn.

- Ability to work independently and in a team environment.

- Exceptional customer service and communication skills.

- Detail-oriented and able to follow instructions carefully.

- A valid driver's license with a good driving record.

- Must have reliable transportation to travel to customer locations in the DFW area.

- Ability to lift heavy objects (up to 50 pounds) occasionally.

Benefits:

- Comprehensive training program for experienced technician.

- Competitive salary with opportunities for advancement.

- Ongoing professional development opportunities.

- Supportive work environment that values teamwork and collaboration.

To apply, please submit your updated resume and a brief cover letter outlining your interest in the position. We look forward to reviewing your application and discussing the opportunities that lie ahead!

Note: This position is open to all qualified candidates, regardless of gender, age, ethnicity, disability, or other defining characteristics. We are an equal opportunity employer committed to diversity and inclusion.

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