Job Description

Health & Fitness Club Front Desk Associate Location Township of Lawrence, NJ :

About us

The New Jersey Athletic Club is the largest family sports & fitness center in the area, located in Lawrenceville, NJ. We are professional, fast-paced and customer-centric.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Employee perks
• Lively atmosphere

The New Jersey Athletic Club is expanding its staff and seeking a qualified individual to join our team of professionals. The ideal candidate should enjoy a fitness lifestyle, be a personable and outgoing team member with a strong work ethic and be goal oriented. One of the most crucial jobs at the NJAC is the front desk associate, who serves as both the club's face and the first point of contact for customers.

The following characteristics and duties are necessary for the position:

Customer Service:

• Have a kind and welcoming attitude when greeting members.
• Help members with check-in and registration procedures.
• Make sure that membership protocols are followed, such as confirming IDs and member access privileges.
• Update member credit card details and retrieve outstanding balances.
• Respond to phone calls and in-person questions, providing details on the services and activities offered by the club.
• Always act with professionalism and helpfulness.
• Work both the juice bar and front desk during assigned hours.
• Keep the front desk area tidy and well-organized.
• Acquire knowledge about and then exhibit mastery of our member management system.
• If scheduled, open and close the establishment.

Security and safety:

• As designated, walk the building to enforce club rules, rerack weights and noting which equipment needs servicing.
• Help with emergency circumstances, including evacuation plans and first aid. CPR certified or willingness to become certified.
• Complete incident reports and forward them to the managers.

Qualifications:

• A high school diploma or its equal.
• Be punctual, responsible, and detailed oriented
• Prior retail or hospitality experience providing customer service, ideally at a health club or wellness facility.
• Knowledge of handling cash and completing transactions at the point of sale.
• Ability to climb stairs and lift fifty pounds is required.
• Be physically active and stand for extended amounts of time while working.

If you check all the boxes indicating your interest in a career in health and wellness, send your resume to Carrol Perrotta, General Manager, at cperrotta@njac.com to be considered for an interview.

Job Type: Full-time

Pay: $14.13 - $16.13 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person

Job Tags

Hourly pay, Full time, Shift work, Day shift, Afternoon shift, Monday to Friday,

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