Intake Specialist - Remote Weekends Job at Concierge Home Care, Jacksonville, FL

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  • Concierge Home Care
  • Jacksonville, FL

Job Description

Job Description

Job Description

Concierge Home Care is growing, and we are actively hiring an Intake Specialist for our remote weekend team!

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What does an Intake Specialist do?

This role is the first step in the patient care process. An Intake Specialist is responsible for accepting incoming referrals, ensuring all required documents and orders were received, and processing the referral. Ideal candidates will have strong attention to detail and should be able to manage a high volume of incoming documents with precision. This position is managed as part of our Intake Department and requires routine collaboration with the operations team as well as the sales department. Hours are Friday 12pm-6pm, every Saturday & Sunday 8:30am-5:00pm, Monday 8:30am – 1pm. Some tasks include:

  • New Patient Intake Processing
  • Eligibility & Benefit Checks
  • Navigation of EMR and other acceptance portals
  • Communication with Sales, Operations, and Referral Sources
  • Weekly management and reconciliation of insurance changes

What are the qualifications to be an Intake Specialist?

  • Stellar Customer Service Experience
  • Ability to multitask and prioritize tasks based on urgency
  • Ability to perform repetitious tasks
  • Experience working in medical intake preferred
  • Experience navigating multiple Electronic Medical Record platforms and insurance portals preferred
  • Attributes – attention to detail, teamwork, initiative and contagious positivity

If competitive pay, schedule flexibility, and professional growth are what you are looking for, apply today!

Use the link below to learn more about our beliefs, values, and culture.

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Job Tags

Sunday, Saturday,

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