Job Description

Under limited supervision, ensure the Georgia Department of Transportation’s (GDOT) applications operate effectively and efficiently. The successful candidate will be responsible for supervising, guiding, and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert, providing authoritative guidance for professional staff and supporting the software life cycle for the agency’s applications, emphasizing activities and task prioritization.

This position will manage a team of 8-10 software engineers responsible for developing new applications and providing modifications for existing applications.

Requirements

Responsibilities:

• Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.

• Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.

• Develop and implement best practices to ensure our IT enterprise applications are supportable and

maintainable.

• Work with architects to ensure software design is being properly implemented

• Evaluate and recommend software solutions to improve the quality of GDOT’s IT enterprise

applications.

• Work with project managers on management and implementation of development during the entire project life cycle.

• Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.

• Interview candidates and hire qualified individuals to fill open roles within the department

• Generates daily, weekly, and monthly reports requested by both internal and external clients and GDOT IT Management

• Develops and mentor staff to a high level of competency

• Handles issues of a highly technical nature

• Monitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.

• Remains current on internal procedures and external client requirements

Minimum Qualifications

• Bachelor’s degree in Computer Science and Information Technology or a related field

• Technical certifications preferred

• Five (5+) years of experience in an IT management role, IT technical lead role, or Project management role

Preferred Qualifications

• 5+ years of experience supervising or leading a support team

• Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) products

• Developed applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS

• Experience with ServiceNow ITSM

• Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)

• Ability to resolve issues and exhibit strong initiative

• Excellent planning, training, and follow-up skills and analytical abilities

• Strong problem-solving and analytical abilities.

• Strong project management and leadership skills.

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