Job Description
Description:
Department: Information Technology
Reports To: Technology Solutions Manager
Location: South Bend, IN
FLSA Status: Non-Exempt
About Lighthouse Autism Center
Lighthouse Autism Center (LAC) is a leading provider of center-based Applied Behavior Analysis (ABA) therapy for children with autism. Our team of compassionate professionals is driven by one common goal — to bring the highest quality therapy services to the communities we serve. With a focus on clinical excellence, innovative technologies, and a supportive culture, we empower our staff and the families we work with every day. As we continue to grow across the Midwest and beyond, we are looking for dedicated individuals to join us in our mission to be a beacon of hope for every child and family we serve.
Job Summary
The IT Helpdesk Tier 1 Technician provides front-line support for technical issues and ensures timely resolution of user concerns. This entry-level position serves as the first point of contact for IT-related problems and escalates unresolved issues as necessary. The technician supports a variety of devices, applications, and services used throughout the organization’s centers and corporate offices.
Responsibilities
Technical Skill Areas
Why You’ll Love Working at Lighthouse
...get rewarded! Life's messy sometimes. Toni knows we get it: "The staff is so understanding. They know that life happens!" -Toni, Staffmark Associate. Join a Team That Works for You At Staffmark, we're more than just a staffing company - we're your career partner. As...
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