Job Description

Workers' Compensation Claim Adjuster

Location: Hybrid or Remote, reporting to Minnetonka, MN

Schedule: MondayFriday, 8:00 AM4:30 PM CST

Work Arrangement: Hybrid or remote options available based on location. Occasional in-state (MN) travel for client meetings or training may be required.

Salary Range: $60,000$80,000

The posted salary reflects CCMSI's good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefitsincluding Medical, Dental, Vision, Life Insurance, ESOP, and 401Kis available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

About the Role:

Join CCMSI as a Workers' Compensation Claim Consultant, supporting our Minnetonka, MN branch. In this role, you will manage a multiple-account desk focused on MN, SD, and WI jurisdictions. You will handle a variety of workers' compensation claims, including manufacturing and commercial trucking accounts. We're looking for someone who can handle claims accurately and efficiently while delivering exceptional service to our clients.

This position offers a collaborative work environment, opportunities for growth, and the flexibility of hybrid or remote work arrangements depending on your location and performance.

Responsibilities

• Investigate, evaluate, and adjust workers' compensation claims in compliance with jurisdictional laws and company guidelines.
• Accurately set reserves and monitor ongoing claim exposure.
• Authorize and process appropriate medical and legal bill payments.
• Negotiate and settle claims in accordance with client and state requirements.
• Maintain detailed claim documentation and adhere to CCMSI's diary system.
• Ensure timely and corrective action is taken on each claim file.
• Effectively communicate with clients, claimants, attorneys, medical providers, and vendors.
• Participate in client meetings, trainings, and claim reviews as needed.

Qualifications

Required:

• 2+ years of workers' compensation claims handling experience in MN, SD, and/or WI jurisdictions.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong time management, organizational, and communication skills.
• High attention to detail with the ability to work independently and meet deadlines.

Preferred:

• Previous experience handling manufacturing and/or commercial trucking claims.
• Familiarity with multiple account servicing and client customization.

Performance Metrics:

Performance is measured through regular file audits, client feedback, and supervisor evaluations. Remote or hybrid status is contingent on meeting performance and attendance standards.

Why Join CCMSI?

Culture: CCMSI is 100% employee-owned. We value integrity, collaboration, and innovation.

Career Growth: Ongoing training and development with clear pathways for advancement.

Benefits: Enjoy 4 weeks of PTO in your first year, 10 paid holidays, comprehensive health benefits, 401(k), ESOP, and more.

Workload: Manageable caseloads and a supportive, team-based environment.

Take the next step in your career with CCMSIwhere your experience matters, your contributions are valued, and your success is shared.

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