Job Description

Job Description

Job Description

Summary:

The Product & Regulatory Operations organization plays a critical role in ensuring user and business safety across our client's platforms. This team drives operations for emerging and high-priority initiatives in close collaboration with product, engineering, legal, and cross-functional (XFN) stakeholders.

The Legal & Compliance team is responsible for ensuring regulatory compliance and readiness for key legal obligations. These requirements span financial matters, the developer ecosystem, intellectual property, privacy, and global regulatory frameworks. The team designs scalable processes and leverages cutting-edge technology to mitigate risks and enhance operational efficiency.

As a Project Manager within the Legal & Compliance Operations team, you will oversee core operational workflows, driving automation, AI integration, and governance structures that support legal, regulatory, and enforcement programs. Your focus will be on operational maturity, efficiency, and resilience, empowering teams with scalable, self-serve tools and strategic planning.

This role requires a proactive, product-oriented mindset with expertise in cross-functional leadership, strategic execution, and program governance. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate effectively with both technical and non-technical stakeholders.

Key Responsibilities

• Define and execute strategies for legal and compliance workflows, incorporating automation, AI, and process optimization to enhance efficiency, manage risks, and reduce costs.
• Drive adoption of automation and AI across Legal & Compliance Operations (LCO) by partnering with product, engineering, and LCO teams to implement low-code/no-code solutions.
• Enable operations teams to develop and manage self-serve workflows, reducing manual effort and increasing scalability.
• Apply a product-centric approach to operational challenges, evaluating AI/ML opportunities for process innovation.
• Maintain comprehensive documentation, including project plans, roadmaps, action items, and program-wide deliverables.
• Ensure accountability for project execution, proactively identifying and mitigating risks before they become blockers.
• Lead execution of complex, high-impact projects aligned with program and team objectives.
• Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data.
• Oversee strategic planning cycles, aligning roadmap milestones with company objectives and compliance obligations.
• Establish governance frameworks for operational readiness, program delivery, and cross-functional decision-making.
• Balance regulatory, technical, and resource considerations to make strategic trade-offs and optimize execution.
• Identify risks, roadblocks, and dependencies across legal, product, compliance, and engineering teams.
• Communicate effectively with leadership and stakeholders through business reviews, escalation management, and root cause analysis.
• Draft regular program-wide communications to increase awareness and drive engagement.

Minimum Qualifications

• 10+ years of experience in consulting, strategy, operations, or program management, or a degree in project management, business, marketing, technology, finance, or operations.
• Proven experience implementing automation and AI-driven initiatives to improve operational efficiencies.
• Strong understanding of AI capabilities and their application in operational workflows.
• Effective critical thinking skills, leveraging data to anticipate challenges and drive solutions.
• Familiarity with Legal, Public Policy, or Regulatory operations, including audit, control, and risk management in the tech industry.
• Exceptional time-management and organizational skills, with the ability to navigate ambiguity and work independently.
• Experience working in a collaborative matrix environment, driving execution across multiple partner groups.
• Strong conflict resolution skills, with the ability to identify trade-offs and set clear priorities.
• Expertise in risk management and strategic prioritization.
• Excellent verbal and written communication skills, including experience creating executive-level presentations.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Location : Onsite (NYC, Menlo Park, or Seattle)

Role type: Contract 6 Months Position

Expected hours : 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English (Required)

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