Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

V3M4Znh2MTlEQi9mMnpQaUVnR2lmeTBVQnc9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Subaru of Jacksonville

Used Car Sales Associate Job at Subaru of Jacksonville

Role Overview:We're seeking an experienced and motivated Used Car Sales Consultant to support our growing pre-owned vehicle business. Youll guide customers through the purchase process, evaluate trade-ins, and maximize volume and profitability. At Subaru of Jacksonville... 

Ameriship Parcel Delivery

Cargo Van Delivery Drivers Job at Ameriship Parcel Delivery

 ...Job Details: Position: Delivery driver( Cargo van required ) Pay: $100 - $200 per day(paid per delivery) Job Type:Independent Contractor/Courier Schedule: Monday-Saturday Locations: Jacksonville, Orlando, Tampa, Fort Myers, Miami, West Palm Beach Job... 

Cummins

Materials Science Summer Internship Positions Job at Cummins

 ...complete 40 hours per week Willingness to learn from others on the job Must be currently residing within the continental U.S. Cummins and E-verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace.... 

Wright Design - Architecture & Interiors

Interior Designer Job at Wright Design - Architecture & Interiors

 ...Job Description Wright Design is a full service architecture and interiors firm located in Greenville, SC. We are currently seeking a creative and motivated entry to mid-level interior designer to join our growing Interiors Studio. Responsibilities include:... 

Ameri-Cure Inc

Sheet Metal Fabricator Job at Ameri-Cure Inc

 ...Job Description Job Description Job Description As a Sheet Metal Fabricator, you will be responsible for cutting, bending, forming, and fabricating sheet metal parts and assemblies to specification. The ideal candidate is detail-oriented, safety-conscious, and...