Job Description

Are you passionate about helping others and providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have the perfect opportunity for you!Astrazeneca is seeking a motivated and enthusiastic Live Chat/Call Center Customer Service Representative to join our team remotely as an intern. This position is located in Wilmington, DE and offers a competitive salary range of $25 to $36 per hour.**Job Overview:**As a Live Chat/Call Center Customer Service Representative, you will be responsible for providing support to customers via live chat and phone calls. You will assist customers with inquiries, troubleshoot issues, and ensure a positive customer experience.**Responsibilities:**- Respond to customer inquiries via live chat and phone calls in a timely and professional manner- Provide accurate information and solutions to customers concerns- Collaborate with team members to resolve complex issues- Maintain customer satisfaction by delivering exceptional service- Meet and exceed performance metrics and goals**Requirements:**- Excellent communication skills, both written and verbal- Ability to multitask and prioritize in a fast-paced environment- Strong problem-solving skills and attention to detail- Previous customer service experience is a plus- High school diploma or equivalentPlease note that Astrazeneca prohibits inquiries about criminal backgrounds during the hiring process.If you are passionate about customer service and eager to gain valuable experience in a remote setting, we encourage you to apply for the Live Chat/Call Center Customer Service Representative intern position at Astrazeneca. Join us in making a difference in the lives of our customers!
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Job Tags

Remote job, Hourly pay, Full time, Part time, Internship, Work from home,

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