Job Description

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you’ll work with great people, pioneering products and cutting-edge technology.

Our Summer Internship Program will allow you to use & develop the skills you've learned in school while participating in engaging events such as: career development workshops, networking events, and guest speakers throughout this paid 12-week internship beginning in May or June 2026, depending on academic calendar.

What You'll Bring:

• Must be graduating by June 2028 or earlier

• Pursuing an associates or bachelor's degree in Marketing, Communications, Journalism or related field.

• Proficient in Microsoft Office

• Must have good presentation skills with the ability to interact effectively and professionally with various people/groups

• Must have above average verbal and written communication skills, in addition to excellent listening skills

• This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in:

• Experience using Google Analytics and/or Salesforce

Impact You'll Make:

• Optimize the current knowledge base utilized by operations using modern methodology and techniques.

• Perform ongoing keyword discovery, expansion and optimization

• Provide recommendations for changes to the knowledge base, including content, linking and other factors, to improve efficiency and searchability of the information

• Utilize Google Analytics and other tools to identify trends, patterns and pain points for the agent experience with the knowledge base

• Adjust content/knowledge articles and search criteria based on trends to allow for efficient use of the knowledge base by all agents

• Design and develop clear and easily consumable knowledge articles to ensure business unit compliance with company policies and federal/state laws

The pay range for this role is $19.00 - $22.00 per hour. *The pay range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but limited to) an individual’s education and experience.

#WU-EC

Our Summer Internship Program will allow you to use & develop the skills you've learned in school while participating in engaging events such as: career development workshops, networking events, and guest speakers throughout this paid 12-week internship beginning in May or June, depending on academic calendar.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion offers the following benefits to interns scheduled to work a minimum of 30 hours per week
• Medical with HSA options
• Dental
• Vision
• 401k Contribution
Internships lasting longer than six months are entitled to the following additional benefit
• 401K employer matching

TransUnion's Internal Job Title:
Intern, Consumer Operations Support

Company:
TransUnion LLC

Job Tags

Similar Jobs