MOTORSPORTS FIXED OPS MANAGER job at Jay Hatfield Auto Group Claremore, OK, US

Job Description

Come and be a part of our new store! We may be new to Claremore but we are far from new to the motorsports business. This family owned and operated business has over 20 years of experience and we are excited to be opening in your area! Jay Hatfield Motorsports of Claremore is going to need a Service & Parts Manager to oversee the service and parts department, ensuring the efficient and profitable operations. Responsibilities:

Manage the day-to-day operations of the motorsports service and parts department
Supervise and train service and parts advisors and technician personnel
Develop and implement strategies to increase service and parts department performance
Ensure high levels of customer satisfaction by resolving issues and maintaining a customer-focused approach
Monitor and analyze department performance metrics to identify areas for improvement
Oversee inventory management, including parts ordering, stocking, and returns
Coordinate with other departments to optimize workflow and maximize operational efficiency
Maintain up-to-date knowledge of industry trends, regulations, and best practices
Serve as liaison between the store and Human Resources, Accounting and Payroll.
Communicate and hold staff accountable to policy and procedure requirements and updates.
Provide coaching, resources and training for development to increase all staff’s capabilities and performance
Ensure all manufacturer policies and procedures are followed
File warranty claims

Requirements:

Prior experience in a similar role within the motorsports industry
Strong leadership and management skills
Excellent communication and interpersonal abilities
Proficient computer skills and familiarity with automotive management software
Strong problem-solving and decision-making skills
Ability to work well under pressure and meet deadlines

Benefits:

Competitive salary range of $50000 - $75000 per year
Healthcare benefits package
401(k) retirement savings plan
Vacation days
Personal Days Paid
Longevity Bonuses!
Birthday off Paid!
Opportunities for career growth and advancement

Job Tags

Full time,

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