Job Description

Medical Receptionist

We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a contract position within the healthcare industry, offering a dynamic and collaborative work environment.

Responsibilities:

• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.
• Provide clear instructions to patients regarding required forms and documentation.
• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.
• Process patient payments, including co-pays, swiftly and accurately.
• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.
• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.
• Coordinate interpreter services for patients requiring language assistance.
• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.
• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.
• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.

Requirements:

• Proven experience in patient registration and medical front office operations.
• Strong customer service skills with the ability to assist patients and visitors effectively.
• Proficiency in scheduling appointments and managing calendars.
• Skilled in accurate data entry and maintaining detailed records.
• Familiarity with medical billing systems, specifically NextGen, is preferred.
• Ability to organize and manage office supplies efficiently.
• Excellent communication skills, including the ability to explain forms and processes clearly.
• Commitment to working collaboratively with clinic staff and maintaining patient satisfaction.

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