Job Description

Job Description

Job Description

Relief Captain

Reports to:  Captain

Work Location: Portage Lake, AK

Summary: 

The relief captain is expected to work 2-3 days a week. They are to provide excellent customer service while keeping safety the number one priority. They are required to navigate the M/V Ptarmigan across Portage Lake staying on schedule five trips per day. They are responsible for managing the crew and need to possess conflict resolution skills.

Essential Duties and Responsibilities:

This position works under little supervision with daily decision making while following company policies, procedures, and guidelines. Needs to be able to problem solve quickly and make decisions confidently. This position will need to know how to react as well as take command in emergency situations. This role has supervisory duties.

• Must possess 100 Ton Inland Masters License or greater
• Safety of vessel, passengers and crew: The relief captain is responsible for everything that happens on their watch. They must respond to emergency situations. Keeping an up to date ship log is required, noting incidents or any other notable event of the day.
• Keeping on Schedule: In charge of keeping to the strict five sailings a day schedule. They must be confident enough to make weather calls in the event it isn’t safe to go out. If they get off track of the timing they must make up that time between trips to get back on track.
• Managing Crew: While on duty, relief captain must ensure the crew are working at the expected standard. They are in charge of making sure there is a positive work environment. Each crew member should feel safe, comfortable, and understand the job expected of them.
• Tracking Passenger Counts: During boarding, an accurate passenger count must be kept. This needs to be done with care and attention according to USCG regulations. Never are there to be more than 142 passengers allowed to sail on the vessel. Strict adherence to vessel capacity is essential.
• Staying in Contact with Office via radio: During each sailing, passenger counts need to be relayed and confirmed by office prior to untying from the dock. Office must be informed when vessel is untied and departed from dock. Inform office of any issues that may impact the decision to sail before more tickets are sold for the trip.
• Engine room start up and shut down: All necessary checks for the day are to be done and signed off on each day, confirming that all equipment is running properly and safely. Must be attuned to detail and use common sense as well as acquired knowledge specific to the machinery onboard the M/V Ptarmigan.

Knowledge, Skills & Abilities

• 100 Ton Inland Masters License or greater
• Experience driving and docking boats
• VHF radio communication skills
• Management skills
• Experience running emergency drills
• Ability to work in fast-paced environment with multiple tasks and external influences
• Ability to work independently with minimal supervision while achieving daily goals
• Maintain confidentiality

Physical Requirements & Work Environment:

• High school completion or equivalent
• Minimum age of 21 required
• Must be eligible to work in the United States
• Management skills
• Must be comfortable performing credit card transactions for onboard ticket sales
• Ability to work independently with supervision while achieving daily goals
• Must be able to lift up to 40 pounds
• Ability to stand/walk/work on feet for a minimum of 8 hours per day
• Required to drive an hour along the Seward Hwy to and from work if residing in Anchorage
• Must be comfortable working outside all day long in the elements; sun, rain or wind
• Need to be mobile and limber enough to crawl through tight voids, go up and down ladders, walk over uneven surface
• Need to be available two days a week for 10 hours a day. Extra overtime may be required either prior to regular start time or after, for regulatory maintenance and fueling
• Successful completion of criminal background check. Ability to support and comply with company policies, procedures and guidelines.
• Must have valid drivers license.

Portage Glacier Cruise is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.  

PI389f34c8e65b-25405-39085558

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