Job Description

Veterinary Practice Manager at Banfield Pet HospitalPractice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.Employment Type: Full-TimeRequired Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).A Day in the Life of a Banfield Practice ManagerThe position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. You will also be responsible for:Educating associates on Banfield guidelines/practicesBudgeting and planning for the hospitalDealing with daily operationsScheduling associates, coordinating time off and managing continuing education needsCommitment Beyond QualificationsThe foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:Strong organizational, communication and interpersonal skillsA knack for problem solvingConflict management experienceLeadership and analytical know-howCaring for Those Who Care: Benefits for a Banfield Practice ManagerWe have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.Personal Health, Savings, and Wellness BenefitsWe offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).Potential as Big as Your PassionWe help our Practice Managers take charge of their professional development with the continuing education you’ll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:Connections to learning experiencesNetworking opportunitiesWays to give back to your community through volunteerismA Support Structure That Helps You ThriveAs a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you’ll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.Start your Banfield Career as a Practice ManagerLearn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.

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