Job Description

Job Description

Principal Specialist - IT ETRM Systems

HOUSTON, Texas, United States

Information TechnologyOct 23, 2024 Post Date2410002071 Requisition #

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Summary

The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication and organizational skills with focus on customer service.

Essential Duties and Responsibilities:

Interact daily with end-users, developers, and managers to support and enhance RightAngle

Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions

Field questions from end-users and assist with data issues

Create and maintain system functional design documents

Complete analysis, testing and deployment for RightAngle system upgrades, patches, and custom code releases.

Follow defined change management procedures and internal guidelines

Availability to support after hours on business-critical situations and scheduled tasks

Contributes to best practice library and mentors other team members

Must be able to work on multiple simultaneous tasks with limited supervision

Ensure requirements are being met in accordance with corporate compliance

Ensure proper communication to all levels of the organization

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

Bachelor's degree preferably in Information Technology, Information Systems or related area

Excellent customer service, interpersonal, communication and team collaboration skills

5 years of experience in application support

Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities

A strong understanding of SQL and relational database concepts

Familiarity with SDLC processes such as Agile, Waterfall, etc.

Experience working with ticketing systems such as Remedy, ServiceNow

Familiarity with front to back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements

Ability to create complex pricing provisions and report views

Capable of testing business scenarios in RightAngle from deal capture to invoicing

Excellent analytical and problem-solving skills, strong organizational skills, attention to detail

Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards

Required experience is commensurate with the selected job level:

• The Senior IT Specialist level requires a Bachelors degree or equivalent experience and 5-8 years of relevant job related experience
• The Lead IT Specialist level requires a Bachelors degree or equivalent experience and 8+ years of relevant job related experience
• The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience.

Preferred Qualifications:

Experience with ION RightAngle S20+ is preferred

Previous experience in Oil & Gas industry is a plus

Advanced Excel skills & Intermediate skills in other MS Office applications

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.

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Job Tags

Contract work, Night shift,

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