Job Description

Job Description

Job Description

Description:

Gazaway Ace is a locally owned small business located in Paragould, AR with locations in Jonesboro, Benton, and Fayetteville AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. Our corporate offices are at the Paragould location located at 2620 W Kingshighway next to Walmart.

General Summary

This position is responsible for register transactions involving the sale and/or return of merchandise along with helping customers in the store, stocking shelves, rotating stock. etc.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Project a positive representation of Gazaway Lumber Company.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously, and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking, and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.

End Front Appearance and Upkeep

• Keep the front-end items, including checkout areas and entrance doors neat and clean at all times.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are available at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Education/Training

High School or GED equivalent.

Experience

Cashier experience preferred. Customer service experience preferred.

Physical Demands

Standing, walking, lifting (up to 25lbs) and climbing.

Must be able to pass a background check and drug screen.

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