Job Description

Navan is looking for a Revenue Operations Manager to join our Growth organization and help drive efficiency and performance across both Sales and Account Management teams. This is a unique opportunity to play a key role in our Growth Motion - ensuring that both new business and existing customers drive revenue growth. What You'll Do:

• Partner with Sales and Account Management teams to optimize workflows, processes, and tools to help them hit their targets.
• Drive visibility into pipeline health, forecasting, and revenue opportunities.
• Support Account Management in delivering their expected revenue, ensuring they have the right strategies, tools, and insights.
• Manage and enhance infrastructure, including reporting dashboards and automation tools.
• Identify and implement operational efficiencies to improve execution and decision-making.
• Facilitate alignment between sales, marketing, and customer success teams to ensure cohesive revenue strategies and enhance operational efficiency.
• Continuously assess and refine revenue processes.

What Makes This Role Unique? You'll be deeply embedded in both sales and account management, ensuring long-term revenue growth through existing customer success. At Navan, we're running a PLG Motion-ensuring that every part of the revenue engine is moving in sync for sustained, scalable success. What We're Looking For:

• 5+ years of experience in Revenue Operations, Sales Operations, or similar roles in a high-growth B2B environment.
• Strong experience with CRM systems (Salesforce), analytics tools, and reporting.
• Proven ability to work cross-functionally with both Sales and Account Management teams to ensure alignment and optimize revenue generation.
• Analytical mindset with the ability to translate data into actionable insights.
• A builder mindset-excited to structure and scale processes in a fast-paced environment.
• Technical proficiency with a variety of revenue operations tools, including marketing automation platforms, data analytics tools, and process automation software.
• Ability to oversee the implementation of new processes, systems, and strategies, managing multiple projects simultaneously.
• Adaptability to thrive in a rapidly changing business environment, staying ahead of industry trends and technological advancements.
• A customer-centric mindset, focusing on understanding and addressing customer needs to drive revenue growth and enhance customer satisfaction.

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