Scheduling Travel Agent Coordinator REMOTE Job at Why Knot Travel, Rochester, NY

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  • Why Knot Travel
  • Rochester, NY

Job Description

This is a remote position.

Work remotely from home booking itineraries destinations and activities. This is an opportunity to work from home booking air car hotel cruises sporting events and concerts for the company serving clients all over the world. No experience is necessary. We will train you. This is a commissionbased role.

Core Responsibilities:

  • Serve as primary customer contact providing premium conciergelevel service to travelers from start to finish

  • Respond to telephone email inquiries and online travel submissions in a timely fashion

  • Research and book Domestic and International travel packages including air hotel tours and ground transportation

  • Work directly with top suppliers like Expedia Universal Studios Princess Cruises Avis Delta etc..

  • Become familiar with multiple webbased booking engines and travel resources

  • Pricing & and cost calculations for changes or added trip fees

  • Provide etickets and take credit card payments over the phone

Travel Planning and Sales:

  • Plan and sell transportation accommodations insurance and other travel services

  • Collaborate with clients to understand their needs and provide advice on suitable destinations transportation modes travel dates costs and accommodations

Qualifications:

  • No experience necessary; we will train

  • Exceptional customer service abilities

  • Superior written and verbal communication skills

  • Strong organization with the ability to prioritize and multiask

  • Job Type: Fulltime or parttime

Benefits:

  • Flexible Schedule: Enjoy the flexibility of working remotely

  • Personal Website: Opportunity to have a personalized website for professional representation

  • Daily Training Available: Access ongoing training to stay informed about industry developments

Customer Communication:

  • Provide relevant information brochures and publications (guides local customs maps regulations events etc.) to travelers

  • Communicate effectively with clients to address inquiries offer assistance and ensure a smooth travel experience

Booking and Financial Transactions:

  • Book transportation make hotel reservations and handle payment/fees

  • Use promotional techniques and prepare materials to sell itinerary tour packages

Issue Resolution:

  • Address and resolve problems complaints or refund requests promptly

  • Maintain a high level of customer satisfaction through effective conflict resolution

Industry Knowledge and Networking:

  • Attend seminars to stay updated with tourism trends

  • Build and maintain a network with tour operators to enhance service offerings

Skills:

  • Fluency in English; multilingualism is a plus

  • Strong sales skills and commercial awareness

  • Effective interpersonal and negotiation skills

If you have a passion for travel excellent communication skills and a knack for sales we invite you to join our team as a Remote Coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training.



Job Tags

Full time, Part time, Local area, Remote job, Work from home, Flexible hours,

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