Job Description

Overview

Argo Group International Holdings, Inc. and American National, US based specialty P&C companies (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a public company. BWS is a leading wealth solutions provider focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

Job Description

A Brief Overview

We are looking for a highly capable Senior Workers' Compensation Claims Adjuster to join our Claims team and work from any US Argo office. We work together in the office five days a week to strengthen our culture, build team connections, and drive profitability. The position reports to a manager based in North Carolina. This role will adjudicate workers compensation claims in the jurisdictions of LA, MA, and OK and contribute to providing superb results for our clients.

Responsibilities

• Adjudicate highly complex indemnity workers compensation claims with significant impact on departmental results, under limited technical direction and within broad limits of authority.
• Investigate claims promptly and thoroughly, including interviewing involved parties.
• Analyze claims forms, policies, endorsements, client instructions, and other records to determine coverage and loss responsibility.
• Manage claims in litigation and ensure timely resolution through proper diary management and task completion.
• Set claim reserves appropriately and coordinate resources to assist in case resolution.
• Prepare file documentation and reports; present claims trends to senior management and underwriters.
• Negotiate settlements, apply creative solutions for the best financial outcome, and process mail and communications with insureds and claimants.
• Maintain a strong focus on claim management quality and customer service.

Core qualifications and requirements

• Strong business acumen and understanding of how an insurance company works and profits.
• Minimum five years of workers compensation claims experience adjudicating in the jurisdictions of LA, MA, and/or OK.
• Bachelors degree from an accredited university; two or more insurance designations or four additional years of related experience may substitute for the degree.
• Must be licensed in LA or able to obtain a license quickly to adjudicate first-party claims.
• Excellent communication skills and ability to build lasting relationships.
• Ability to exercise discretion and independent judgment; comfortable with solving problems that require a broader understanding of issues.
• Strong negotiation skills, customer focus, and ability to articulate financial value to stakeholders at various levels, including executives.
• Proficiency in MS Office and business-related software; strong written and verbal communication; fluent in reading and writing English.
• Commitment to ongoing professional development and continuous learning.

Compensation and Benefits

The base salary range is provided for geographic areas and will be commensurate with experience. In addition to base salary, employees are eligible for an annual bonus based on company and individual performance, plus a generous benefits package.

• Chicago and Los Angeles metro area Pay Range: $109,200 - $129,900
• New York City Pay Range: $119,100 - $141,800

About Working in Claims at Argo Group

Argo Group does not treat claims or claims professionals as a commodity. Our work is challenging, diverse, and impactful. Adjusters and Managers are empowered to exercise independent discretion and develop creative solutions within broad limits. We maintain a flat organizational structure enabling more interaction with senior management, especially for reviewing large losses. Our claims team works collaboratively to resolve claims efficiently and reward creativity and innovation. We are committed to building an inclusive and diverse team and welcome applicants from all backgrounds.

Legal Notices and Company Information

PLEASE NOTE: Applicants must be legally authorized to work in the United States. We do not sponsor employment visas at this time. If you require accommodations for the application process under the Americans with Disabilities Act or similar laws, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies: Resumes submitted without prior authorization will be considered unsolicited. The company will not be responsible for fees related to unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender identity, genetic information, marital status, national origin, disability, race, religion, sexual orientation, veteran status, or other protected characteristics where permitted by law.

The collection of your personal information is subject to our HR Privacy Notice.

Benefits and Compensation (Additional)

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Job Tags

Similar Jobs