Job Description
Overview The Social Work Case Manager is responsible for providing case management services to participants intended to promote self-sufficiency according to the participants’ identified needs and the programs’ focus. The Social Work Case Manager supports participants through a human centered and trauma informed approach, in addition they are engaging, culturally responsive and aware of the diverse needs of various cultures, races, ethnicities and populations.
Learn more about YMCA Youth and Family Services programs CLICK HERE
For more on Employee Perks, click on this link:Employee Benefits | YMCA of San Diego County (ymcasd.org)
WORK DESIGNATION:
In-Person - between our North Park office and schools throughout San Diego County Please note that the work designation may change based on business needs.
PROGRAM SUMMARY:
The YMCA TIDES Program funded by the County of San Diego provides counseling services to youth ages 5-21 who have full scope Medi-Cal, are underinsured, or uninsured. TIDES services are provided on-site at schools, as well as at the YMCA Youth & Family Services main office, to youth experiencing problems with anxiety, depression, managing emotions, self-harm, mental and behavioral health, etc.
Responsibilities Assessment and case planning with each participant; Coordinate case planning with participants and collaborating agencies; Provide services, advocacy and referrals based on participants’ needs through a supportive approach
Conduct participant-screening interviews and assess service needs in various settings
Collect pre and post program data on program participants regarding satisfaction and progress
Employ critical thinking, problem solving and conflict management during crisis response and interventions
Facilitate activities individually and in a group setting that promotes life skill development and provide support to participants in relational wellness, positive self-concept and gaining employment and school opportunities among other areas through case management services, workshops, and normative activities
Create innovative ways to meet contract goals and provide a high level of service that is engaging and meets the needs of the participants
Keep well-written, concise case notes to include all pertinent information for each participant using required tracking systems; Maintain organized records and case files for all participants
Perform other administrative tasks as assigned and assist with maintaining proper document storage of confidential information and auditing
Ensure that YMCA policies & procedures and applicable laws are always adhered to
Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees
TRAVEL REQUIREMENTS:
Must have access to reliable transportation to travel regularly throughout San Diego County
Occasional in-state and out-of-state travel
Qualifications Bachelor's degree in social science, psychology or a related field and equivalent work experience of up to one year required - OR minimum four years’ experience working with young adults, children or families in a social service setting required
Knowledge or experience of providing social work practices to individuals and families
Basic computer knowledge and skills
JOB COMPETENCIES:
Ability to practice independent judgment critical thinking and self-regulation skills during high stress situations
Work effectively with a wide variety of people and populations by consistently exercising tact and good judgement
Work independently and within a team, be flexible, adapt, and manage multiple assignments
PRE-HIRE CONTINGENCIES:
Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notifications
CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute
Position may require additional clearances in order to comply with all program, licensing, state law, and funding requirements: Physical exam obtained prior to first day
Negative TB test results obtained within the past one year, prior to first day, and annually thereafter, as required
Pass pre-employment drug testing prior to first day
Exclusion and Debarment checks prior to first day and monthly thereafter
Must be 21 years of age or older with a valid CA Driver’s License, a good driving record and a current CDL H6 print-out (must be dated within 30 days of application) and pass vehicle proficiency exam
YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego CountyOffice of Labor Standards and Enforcement.
Pay Range USD $26.04 - USD $31.24 /Hr.
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Job Tags
Contract work, Work experience placement, Self employment, Flexible hours,