Technical Services Field Engineer Job at HUBER & ASSOCIATES INC, Jefferson City, MO

WDhrVXpQMTBEQi9UMnpyc0d3ZW5lU2dSQVE9PQ==
  • HUBER & ASSOCIATES INC
  • Jefferson City, MO

Job Description

Job Description

Job Description

Description:

Department: Technical Services

Title: Technical Services Field Engineer

Reports To: Team Lead End User Computing

Status: Full-time

Classification: Exempt

SUMMARY

The Technical Services Field Engineer will work with a team and independently using technical support and desktop management skills to ensure client workstations and network performance meet user requirements. They will provide support by troubleshooting technical problems, determine root cause and advise on appropriate resolutions.

They will also complete assigned project-based work and must demonstrate good communication skills with co-workers and clients. The Field SE will perform all responsibilities in accordance with all company standards, policies and procedures.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Administer and support end-user technologies for wide range of clients
  • Understand and articulate necessary technical information to all clients regardless of their technology background
  • Install, configure and maintain end-user technologies, including mobile technologies
  • Administer and troubleshoot basic network issues, file sharing services; add or upgrade end user software and configure peripherals
  • Document client issue resolution and related processes and procedures
  • Support common business and productivity software
  • Assist all clients with requests for technology services, repair or support and engage appropriate IT personnel via helpdesk ticketing system
  • Maintain confidentiality with regard to the all information being processed, stored or accessed by end-users on all networks by following sound security protocols
  • Serve as a technology advocate and embrace opportunity to work with ever changing technologies

OTHER SKILLS AND QUALIFICATIONS:

  • Experienced technical engineer with excellent organizational & time-management skills.
  • Experience developing scripts and automating end user support activities

#ZR

Job Tags

Full time,

Similar Jobs

SOSi

Field Service Engineer Job at SOSi

 ...largest private, founder-owned technology and services integrators in the defense and...  .... Job Description Join SOSi and Engineer the Future of Defense Networks! SOSi...  ...contract enterprise, to include the Incident Management and Response, Installation and... 

Good Guard Security

Fire Watch Security Guard (FT & PT) Job at Good Guard Security

 ...PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Fire Watch Security Guards actively seeking qualified candidates to fill positions as Fire Watch Security Guards, emphasizing the importance... 

Paycom Payroll Llc

Principal AI Architect Job at Paycom Payroll Llc

Job Description Paycom is seeking a self-motivated AI Architect with a passion for building innovative products and driving beyond expectations. In this role, you will collaborate closely with software engineers to deliver world-class AI solutions to our clients. This...

Pegasus Steel

Manufacturing Engineer Job at Pegasus Steel

 ...Job Description Responsible for the engineering aspect of manufacturing and machining operations through a team of lead associates. Maintains design...  ..., or any other characteristic protected by law. In addition to federal law requirements, Keel complies with applicable... 

TSR Consulting

Senior Salesforce Developer (Boston) Job at TSR Consulting

 ...Salesforce Lightning Developer Boston, MA Hybrid - 3 days onsite/week. LOCALS ONLY **W2 Opportunity** Responsibilities: This role will involve a Salesforce Lightning Developer joining the global team to take responsibility for enchasing and implementing...