Job Description
Description:
Department: Technical Services
Title: Technical Services Field Engineer
Reports To: Team Lead End User Computing
Status: Full-time
Classification: Exempt
SUMMARY
The Technical Services Field Engineer will work with a team and independently using technical support and desktop management skills to ensure client workstations and network performance meet user requirements. They will provide support by troubleshooting technical problems, determine root cause and advise on appropriate resolutions.
They will also complete assigned project-based work and must demonstrate good communication skills with co-workers and clients. The Field SE will perform all responsibilities in accordance with all company standards, policies and procedures.
Requirements:ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
OTHER SKILLS AND QUALIFICATIONS:
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