Job Description

The Benefits Analyst facilitates benefits enrollment and administrative processes for the Company’s qualified benefit plans (medical, dental, vision, FSA, etc.) and 401k; advises employees on benefits matters including eligibility, coverage, and other provisions; compiles and maintains benefits records, documentation, reports and related information; and researches and proposes improvements to current communications, reporting and recordkeeping processes with the Company’s available technology investments. Assists with special projects within the benefits function as well as the general HR area, with exposure to some of the complex responsibilities within the function. Pay ranging from $36 - $41 per hour based on experience.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Track benefit eligibility and coordinate communications to newly eligible employees, including benefit packets for new hires.
• Answer general benefit inquiries from employees regarding eligibility for benefit plans, plan designs and options, payroll contribution costs and the enrollment process. Provide front line customer service and support for benefits-related queries. Serve as primary contact to answer employee benefit-related concerns, escalating to the Benefits Manager as needed.
• Receive, file, and maintain benefit documentation in Company HRIS, UKG Pro.
• Enroll and terminate employee benefits in HR systems and corresponding insurance carrier websites.
• Enroll and set up the newly eligible participants into the 401k plan, and other related 401k administrative and recordkeeping duties as assigned.
• Track and execute benefit transactions, including auditing and updating ongoing benefits eligibility (changes in full-time and part-time status) per Company policy.
• Work closely with the Leave administrators to coordinate tracking and administer the collection of benefit payroll deductions in arrears, as well as required notifications in cases of COBRA-triggering events.
• Respond to inquiries from states, including providing mandated employee information and documents related to health insurance coverage.
• Track activity on 3 rd party COBRA vendor website, ensuring required notices are sent to new hires and terminated COBRA-eligible employees.
• Create and/or facilitate the distribution of end-user reports from the HRIS platform as needed, with various frequency & formats.

• Other benefits and related HR duties as assigned.

QUALIFICATIONS/COMPETENCIES:

• Proficient with HRIS software (UKG Pro & Kronos experience a plus)
• Strong computer skills in Windows, Excel, Word, Outlook
• Customer-focused verbal and written communication
• Collaborative relationship and teamworking skills
• Effective Time Management/Organizational skills
• Able to work in a high volume, fast-paced environment.

Education and Experience

• Bachelor’s degree or equivalent in HR, business or related discipline
• 4-7 years HR, Benefits, or related work experience
• Dispersed workforce, multi-unit or retail experience

ENVIRONMENT & PHYSICAL REQUIREMENTS

• Job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
• This is largely a sedentary role; however, on occasion mass mailing preparation and some filing is required. This would require the ability to lift documents and files, operate copier equipment, open filing cabinets and bend or stand, as necessary. The employee is frequently required to see, stand, walk, use hands to finger, handle, or feel; and reach with hands and arms.
• The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 20 pounds.
• 5% travel may be expected for this position.

The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

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