Insight Global is looking for Customer Service Representatives to join their team in Florham Park, NJ. Our client offers comprehensive safety and security services. They specialize in emergency response, security solutions, training programs, and consultation services. Their team includes experienced professionals such as EMTs, police officers, security officers, and 911 operators. They are known for their proactive and empathetic approach, providing reassurance and support to individuals in distress.
Position Overview: We are seeking dedicated and bilingual (Spanish/English) Customer Service Representatives to join our team in Florham Park, NJ. This role involves providing support to individuals who feel they are in danger, acting as a step before a 911 operator. You will be responsible for handling phone calls, video chats, and online chats, ensuring the safety and security of our clients.
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