Job Description

Installation Technician at AT&T summary:

An Installation Technician independently installs, activates, and troubleshoots high-speed broadband, Wi-Fi, and voice services at customer homes and businesses. This role requires technical skill, physical ability to handle equipment and ladders, and strong communication to ensure excellent customer service. The technician participates in ongoing training and career growth opportunities while working a flexible schedule including evenings and weekends.

Job Description:

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between $18.86 - $30.71 With our amazing wage opportunities, our average starting earnings begin at $51,731 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

- Incredible opportunities for career growth
- Medical/Dental/Vision coverage
- 401(k) plan- Tuition reimbursement programs
- Paid time off
- Employee discounts up to 50% off on eligible AT&T mobility
plans and accessories, AT&T internet (and fiber where
available) and AT&T phone

What’s a typical day like? You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings and weekends

• Possess a valid state driver’s license

• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs

• Weigh less than 325 lbs., required for ladder safety

• At times work in confined spaces or aloft (up to 28 ft.)

• Be available for overtime, emergency callouts and holiday work

• Identify wire and cable colors

• Qualify on pre-employment assessments

• Have a High School Diploma or GED

• Possess excellent communication skills and English fluency in speaking, reading, and writing required

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Weekly Hours:

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Keywords:

Installation Technician, Broadband Installation, Wi-Fi Setup, Voice Services, Customer Service, Telecommunications Technician, Network Activation, Ladder Safety, Technical Troubleshooting, AT&T Technician

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