Live Chat Agent Job at Andhika Group, Columbus, OH

WE1nZHkveDNDQmJmM2pYdkhRV3NjaThVQUE9PQ==
  • Andhika Group
  • Columbus, OH

Job Description

Job BriefWe are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right methods/tools.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Meet personal/customer service team targets and call handling quotas.Requirements and SkillsProven customer support experience or experience as a client service representative is a plus.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.High school degree.This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
recblid s7fxnrtym2b3z8e227i5b2k5w0x1bc

Andhika Group

Job Tags

Similar Jobs

Your Smile Partners PLLC

Remote Medical Assistant - Entry Level Telehealth (Nationwide) Job at Your Smile Partners PLLC

 ...Company: Your Smile Partners (YSP) Position: Remote Medical Assistant Entry Level Telehealth Schedule: Flexible (Part-time or Full-time) Experience Level: Entry Level (Comprehensive internal training provided) We are seeking motivated, compassionate, and... 

RCM Healthcare Services

MLTC Intake Nurse / RN Job at RCM Healthcare Services

 ...Location: Brooklyn, NY (Hybrid) Language Skills: Chinese or Spanish a strong plus Salary: $95,000 $105,000 annually...  ...services, and supporting a smooth transition into long-term care. Bilingual language skills in Chinese or Spanish are highly preferred due... 

China University Jobs

Faculty Positions for Department of Chemistry, Fudan University Job at China University Jobs

 ...University seeks applicants at the Assistant and Associate Professor (tenure track) level for faculty positions in the Department of Chemistry. Of particular interest are persons with background in biochemistry, inorganic chemistry, and organic chemistry. However, creative... 

Ampersand Therapy

School Psychologist Job at Ampersand Therapy

 ...School Psychologist Full Time | Shoreline, WA | 20252026 School Year | In-person Only Ampersand Therapy is hiring a dedicated and compassionate School Psychologist for the 20252026 school year in Shoreline, Washington . We are a local, women- and therapist-operated... 

Jobot

Senior Mechanical Engineer (Construction/HVAC) Job at Jobot

 ...excellent project results. We are looking for motivated professionals who want to be a part of a top firm. If you are a Mechanical Engineer with 8+ years of experience then please apply today to be considered within 24 hours! Why join us? Do you want to work...