Job Description

Candidate must live in the Orange County or surrounding areas as this role will require some on site visits to facilities.

Key Responsibilities:

New Hires/Onboarding:

• Receive notifications of signed contracts, start dates, and orientation schedules for new hires.
• Update and maintain the onboarding tracker in SharePoint with new hire information.
• Order prescription pads and lab wear for onboarding providers before their start date.
• Coordinate computer setup with IT, ensuring the timely shipment of laptops, training binders, and name badges to new providers.
• Assist in completing facility credentialing packets and other onboarding documents.
• Facilitate travel, hotel accommodations, and luncheons for group training sessions.

Facility Launch Responsibilities:

• Collaborate with Directors and Implementation Manager on upcoming facility launches, ensuring smooth transitions.
• Send appropriate signage and standing orders to facilities before launch dates.
• Assist in completing credentialing packets for new locations as needed.
• Arrange catering and lunches for facility launches.

Payroll Tracking:

• Review payroll for daily rate providers to ensure compliance with clocking procedures and visit expectations.
• Send payroll reports for W2/1099 employees with available data to DOO for approval and completion prior to submission to HR.

Monthly Audits and Reports:

• Conduct monthly audits of the Provider Master list, checking licenses and certifications against state databases for renewals.
• Monthly audits of CCM consents and provider compliance

• Update the Facility Master list/Provider Master list for Sound ACO bi-monthly.
• Twice monthly review and update the SNF/LTC census on the Facility Operations Tracker.
• Complete audits and reports as directed by the VP of Operations, Senior Practice Manager, and Directors.

Meeting Attendance and Record Keeping:

• Attend monthly state and RMD meetings.
• Take minutes and distribute them promptly to attendees and upload to SharePoint.
• Maintain and update Key Resources documentation.

General Duties:

• Provide ongoing support to providers regarding equipment, prescription pads, and other needs.
• Direct inquiries to the appropriate departments or directors.
• Support the VP of Operations and Senior VP of Operations as required.
• Perform additional duties as assigned.

Additional Responsibilities:

• Maintain company equipment inventory, including laptops, prescription pads, and badges.
• Assist with development of and maintain SOPs for departments are current and reflect new processes with updated documentation.
• Conduct bi-monthly audits of provider licenses and certifications, sending reminders for expirations as necessary.
• Collaborate with IT to maintain current company email distribution lists.

Qualifications

• High School Diploma required: Associates degree preferred.
• Proficient in Microsoft Office Suite and healthcare software (e.g., EMR systems).
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Remote, but must be located in Washington.

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