Job Description
Project and Delivery Manager duties and responsibilities
· Duties include planning, designing, executing and monitoring every aspect of a specific project. Depending on the requirements of the client and their level of experience or seniority, Project and Delivery Managers can handle one or multiple projects at a time.
Other duties and responsibilities:
· Meeting with top management and clients to identify project requirements, delivery timelines and costs
· Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements
· Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members
· Monitoring project performance to ensure timely delivery
· Compiling and submitting project status reports to clients, management and other stakeholders
· Working effectively with relevant stakeholders for efficient project implementation
· Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders
Skills:
· Strong Project Management skills (8+ years, PMP / PMI /• ITIL / six sigma certification a big plus)
· Delivery and results oriented
· Strongly focused on quality, customer success and driven by results
· Relevant experience in delivery of SAP or Epicor Projects, Outsourcing, AMS and Hosting engagements
· Working in virtual teams and global environments
· Has worked in partner centric, hybrid environments
· Management of difficult client situations
· Excellent relationship management
· Excellent presentation, communication and moderator skills
· Analytical thinking and decision making ability
· Willingness to travel
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