Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:
Top Secret SCI + PolygraphPublic Trust/Other Required:
NoneJob Family:
Highly Compensated Administrative ServicesJob Qualifications:
Skills:
Calendar Management, Communication, Microsoft Outlook, Office AdministrationCertifications:
NoneExperience:
4 + years of related experienceUS Citizenship Required:
YesJob Description:
Discover a career that is challenging, impactful, and mission-critical. Join our team as a Support Generalist and make an impact on our customer. While you help us advance the mission, we’ll help advance your career.
HOW A SUPPORT GENERALIST WILL MAKE AN IMPACT:
Working in a discreet environment handling sensitive and personal information daily
Completing transactional duties with special attention to detail, being organized, and multi-tasking
Interacting with our ongoing POC customers, team members/Leads, and employees via phone, Skype or email
Handling and receiving incoming and outgoing correspondence
As a Support Generalist, your day-to-day responsibilities will include:
Provide support expertise to customers across the enterprise to satisfy moderately- complex to complex specialized customer requirements in all areas of support
Must build and maintain relationships with counterparts, colleagues, and internal/external commercial service providers, and other government agencies
Provide assistance and instruction to customers on matters related to the area of assignment as well as processes that are cross-functional disciplines
Resolve complex problems with creative application of standard procedures and leverage other resources as necessary to satisfy customer requirements
Work from established SOP's as well as with contract and staff team members to critically think through solutions for non-routine cases or issues
Process various forms and authorization memos in support of dynamic requirements for customers
Analyze and manage large volumes of data to identify trends and make recommendations on processes
Develop and provide subject matter expertise in assigned support disciplines
WHAT YOU'LL NEED TO SUCCEED:
The position requires an active TS/SCI with Polygraph security clearance
The position requires HS Diploma and four (4) years of relevant experience or equivalent combination of education and experience, preferred that at least two (2) of the four (4) years experience with supporting the customer
Proficient Word, Excel, Outlook, PowerPoint
Able to perform duties with minimal supervision and some team interaction
This position is on customer site
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
OpportunityOwned #GDITCareers #WeAreGDIT #CompanyWithASoul #EAPolyReferrals2023 #AdminPoly2023 #IntelAdminJobs #Jet
The likely salary range for this position is $107,432 - $152,909. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
10-25%T elecommuting Options:
OnsiteWork Location:
USA VA ChantillyAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans...marketing-related tasks. The role will start with up to six months of on-the-job training as you shadow an experienced fractional CMO. You will work with clients, learn the consultative process and gain an understanding of the standard of work which is expected....
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